This figure has remained relatively steady, however it isacknowledged that the majority of customer experience strategies had a leadtime to implementation and therefore there may not have been the opportunityfor an impact from this date. It is also acknowledged that the response toCouncil’s implementation to FOGO has also had an impact on complaintsreceived by the IOSS. On 8 August 2023 Council resolvedthat the Internal Ombudsman Shared Service (IOSS) conduct a 12-month review ofcustomer service to determine what improvements have been made and where thereare further opportunities. The scope and concept designactivities have been finalised, including costing analysis and valueengineering to ensure that Council obtains the maximum value from the works,and preparation of planning approval documentation for the project. Thenext stage of design development forms the 80% design package which considersthe feedback provided at the Access Local Advisory Group meeting and throughthe 50% design development stage. Council has appointed externalconsultants to provide Architectural design, Project Management and ProjectAssurance services with demonstratable experience and capability tosuccessfully deliver the project.
On 30October 2024, Carterton District Council resolved to continue thedevelopment of the joint Wairarapa and Tararua (Wai+T) Water Services DeliveryPlan for consultation alongside the current model. Allproject risks will be managed by Kiwi Rail and their contractors. There is afinancial risk to CDC should there be an approved variation to the contractscope. It istherefore recommended to contribute metal roofing north york to the Kiwi Rail project to the value of$190,000 for the construction of the pedestrian maze facility. CDC could fundthe cost from Roading Contributions Fund (Restricted Reserves).
The Office of Local Government released a ConsultationDraft of a new Model Code of Meeting Practice in December 2024. Council lodgeda submission in respect of the Consultation Draft in February 2025. The timeline for releasing the final Model Code of MeetingPractice is not publicly available.
This may place Council in a difficult situation as there arenumerous community groups where the option of a Council-backed guarantee wouldbe of great interest. Council needs to be cognisant that approving thisguarantee may result in more requests coming forward. Thereare no community engagement requirements relating to the decisions in thisreport.
Thematter of this report improves pedestrian safety and accessibility, andtherefore will have a positive impact on climate change. Parks and Reservesmitigate the urban heat effect, improve air quality and absorb carbon from theatmosphere, and also support local biodiversity. Parks and Reserves areboth important social and environmental infrastructure.
On 7November CDC staff participated in theWellington Region’s Exercise Rū Whenua a Rohe. Impacts included thepotential threat to life, infrastructure damage including building damage, roadand water outages, school closures and more. Work has begun on planning for Māori engagement in the newStrategy (scheduled for the 2025 year). The three Māori Advisor/Liaison staff from eachCouncil are meeting with the Co-ordinator to determine an approach that isinclusive of Māori.
It will be recommended that all staff undertakethis program annually. Recognising the importance of atimely response, Council has service-level agreements (SLAs) in place to ensureefficient service delivery. See Table 1 for the key measures and correspondingresults of financial years 23/24 and 24/25 (up to May 2025). The Complaints Management OMSincorporates a case management process to address multifaceted complaints andcomplex service requests, resolving issues before they escalate.
Pursuant to Sections 57 and 58(1)(b) of the Local Government (Rating) Act 2002, a penalty of 10% will be added on 1 August 2025 to the amount of water meter rates assessed in previous financial years and remaining unpaid as at 31 July 2025. Pursuant to Sections 57 and 58(1)(b) of the Local Government (Rating) Act 2002, a penalty of 10% will be added on 1 August 2024 to the amount of water meter rates assessed in previous financial years and remaining unpaid as at 31 July 2024. Pursuant to Sections 57 and 58(1)(b) of the Local Government (Rating) Act 2002, a penalty of 10% will be added on 1 July 2025 to the amount of rates assessed in previous financial years and remaining unpaid as at 30 June 2025 excluding metered water rates. Pursuant to Sections 57 and 58(1)(b) of the Local Government (Rating) Act 2002, a penalty of 10% will be added on 26 September 2024 to the amount of rates assessed in previous financial years and remaining unpaid as at 25 September 2024 excluding metered water rates. Targeted rates for metered water supply will be invoiced separately from other rates.
Parking is provided at the rear of the property accessed from Redfern Street. Single storey brick and terracotta house that has been rendered, altering the appearance of the place. The render has removed the texture from the appearance of the house, creating blank elevations enlivened only by window openings and the corner verandah. There are some areas of original roughcast render remaining to the upper sections of the walls, particularly around the verandah area. The place is of asymmetric planform with gabled roofs to both street facing elevations with the two wings being united by the corner verandah. The gables and verandah soffit are clad with trimdeck style metal cladding.
Snap Send Solve integrationCouncil has commenced a project to integrate Snap Send Solve with theCustomer Request Management System (CRM). This project aims to simplify andmodernise how the community reports issues and requests services, respondingdirectly to consistent feedback regarding the difficulties of using the currentrequest forms on the website. Based on the volume of servicerequests raised as a result of this social media engagement to date across thisfinancial year, it is anticipated just over 90 service requests will be raisedover 12 months. While there is the potential forthe customer service officers to raise service requests as a result ofinteractions identified, for privacy reasons, complaints cannot be responded tovia this medium and only general information provided. This report outlines the processto develop and implement a draft survey designed to understand the recreationalneeds and preferences of, and barriers experienced by, girls, young women, andgender-diverse individuals aged 12 to 24. The engagement framework has beendeveloped by Council’s Office of Sport in consultation withCouncil’s Community engagement team.
The issues such as the lack of hot water, odd sounds, or leaks can disturb your usual activities. The hot water system problems can be caused by many reasons, for example, a broken thermostat, the sediment buildup or a faulty heating element. To solve these problems, first, look for the visible signs of the problem and then, examine the system on a regular basis. In case the situation remains, it is recommended to ask for professional help to get a comprehensive diagnosis and a proper solution. Apex Plumbing Services is a company that is dedicated to fixing hot water system problems of all kinds.
The green verges are approximately 4-5 m deep and planted with trees. Sadlier Street is a straight road running parallel with Railway Road and extends on a south west-north east axis whilst Redfern Street branches off to the east from Sadlier Road and has a staggered layout at the Derby Road intersection. Many of the properties also benefit from an open relationship with the street, with low boundaries and visual permeability between public and private realms. However this relationship is interrupted in places by high fencing or dense planting which reduces the visual contribution a place makes to the overall character of the street. Carports in the front setbacks also harm the contribution and relationship of individual houses to the overall presentation of the street.
The proposal hassufficient strategic and site-specific merit to proceed to the NSW Departmentof Planning, Housing and Infrastructure (DPHI) for a Gateway Determination. 3) How can we work towards a goal of zero vacancies in main street shop fronts, by bringing main street property owners, local businesses and chambers of commerce together with Council. 1) How can Council refresh the Reconciliation Action Plan and systematically embed those commitments into policy development, implementation, and evaluation? This report updates Council onthe recruitment and onboarding of Local Democracy Groups for the term. It alsoproposes topics for policy challenges on which the Local Democracy Groups willdeliberate throughout the term, for Council’s consideration. Notwithstanding this, Councilofficers will continue to review appropriate grant opportunities to support theconstruction of the new memorial walls in line with the December 2023 Councilresolution.
Metal Roof Shingles Scarborough
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